FAQ

1. Q: How to guarantee the quality of your products ?

A: All goods are new and original with 365 days guarantee. .

2. Q: Could Heneng Trade provide Technology Support?

A: We're in this field many year. If there's any problem, please contact us,we'll provide suggestion from our engineer and the Manufacturer to help you solve the problem.

3. Q: What warranty does Heneng Trade Provide ?

A: All parts we sell have 30 days return policy from the day of shipment, but if Damage we are unable 

to replace it.

4. Q: What shipment Service Heneng Trade Provide?

A. We Ship via DHL,Araemx, FEDEX, UPS, EMS express, depends on customer's requirement.

5. Q: What is your shipment procedure after getting the payment?

A. We dispatch the goods within 1 day after getting the payment, Air shipping usually take 3-5working 

days to reach there ondestination place, we will provide the tracking number to you when we dispatch 

goods.

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